NCM Associates
10551 Barkley Suite 200
Overland Park, KS 66212
913.649.7830
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lloyd schiller
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Lloyd Schiller
Dealer Service Corporation®
1851 W. Indiantown Rd., Ste. 104
Jupiter, FL 33458
(800) 825-8226
lschiller@ncm20.com
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Lloyd Schiller formed Dealer Service Corporation® in 1983 as a Management Training & Development Firm for Dealership Operations. Some of DSC’s Clients include several of the Top Dealer Groups and Top 500 Dealerships. DSC has also done contract work for Chrysler, Ford, General Motors, Honda, Mazda-Australia, Mercedes-Benz, Kenworth and Peterbilt.
Mr. Schiller's automotive career began as a mechanic with a North Carolina drag racing operation, during which time he built the engines of two National Record-breaking cars (a ’63 Chevy Bel Air B Stock 409, and a Supercharged 327 Chevy-powered ’49 Anglia BB Gas). He earned a Bachelor of Science degree in Business Administration from the University of North Carolina at Chapel Hill and, while in college, operated an independent garage (Lloyd’s of Chapel Hill). After graduating, he held five different positions in Chrysler Corporation's Service & Parts Operations. He became a Service and Parts Director for three dealerships in 1978.
Dealer Service Corporation® has developed several systems, including Profit Solutions®, a Manager-driven Personal Net Profit Improvement system for Dealership Operations. DSC owns over 70 software copyrights for Profit Solutions®. DSC also has several Service Management forms marketed and distributed by Reynolds & Reynolds. DSC was purchased by NCM Associates in October, 2004, and is now a division of NCM Associates, and is the provider of many On-Site and Off-Site Programs for NCM Associates.
Mr. Schiller has spoken at 13 NADA Conventions on a variety of management topics, and twice had Number 1-Rated Workshops. Lloyd has also addressed three Australian Automobile Dealers Association Conventions, the American Institute of Certified Public Accountant Conferences on Dealership Financial Operations four times, the NACE Convention on Dealership Body Shop Management, and been a featured speaker at four Dealers’ Edge Service & Parts Summits. Mr. Schiller has presented over 40 2-day Seminars for NADA on various Service Management topics, both live and distance learning. Lloyd has conducted over 30 4-day Service Management Bootcamps for NCM Associates. Through his in-dealership work, along with International, National, State, Metro, and Private Seminars, plus Twenty Group appearances; Lloyd has addressed thousands of Dealers, Managers and Factory Representatives in the U.S., Mexico, Canada, Puerto Rico, and Australia.
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