articles by tony noland - 2001

Apr 1, 2001 Ward's Dealer Business Tony Noland

Last month, I noted that dealers at the NADA Convention sounded a common refrain of “I have to get my expenses in line.” I also noted that...

LEARNING A THING OR TWO IN S. AFRICA

May 1, 2001 Ward's Dealer Business Tony Noland

One thing I learned quickly, after commenting that the U. S. prime interest rate increases this past year were impacting dealer profits, was that the...

HOW TO CHART EMPLOYEE PRODUCTIVITY

Jun 1, 2001 Ward's Dealer Business Tony Noland

From Automotive News: “April sales fell 10%, the sixth straight month that sales fell below the year-ago total.” From the Associated Press:...

IT'S TIME TO GET BACK TO THE BASICS

Jul 1, 2001 Ward's Dealer Business Tony Noland

Tenure is only accomplished through success; that is, the sales personnel making money. Here's a news flash: Some dealers are behind in their year-to-date...

WE PICK OUR 1ST “DEALER OF THE YEAR"

Jul 1, 2001 Ward's Dealer Business Tony Noland

All the nominees are quality people with great personal and professional life stories to tell. “This is a tough one,” remarked Tony Noland...

NOW'S THE TIME TO ADJUST INVENTORIES

Aug 1, 2001 Ward's Dealer Business Tony Noland

The news is that 2001's second-half sales look stronger than originally expected due to high incentives and growing volume for import brands. Question:...

F&I, FIXED OPS ARE '01 BRIGHT SPOTS

Sep 1, 2001 Ward's Dealer Business Tony Noland

Would you believe the average service advisor out-grosses the average vehicle salesperson by over $10,000 per month? It's true! Year to date 2001, the...

CASH MANAGEMENT IS A TEAM EFFORT

Oct 1, 2001 Ward's Dealer Business Tony Noland

Jeff Sacks, with whom I conduct our general managers' “Boot Camp” training, tells of a 20 Group session he spoke at. When he entered the meeting...

FORECASTING IS MORE ESSENTIAL NOW

Nov 1, 2001 Ward's Dealer Business Tony Noland

Helping good dealers become better has been NCM Associates' mission for more than 54 years. We want to assist you in planning and operating your business...

LIFE AFTER ZERO PERCENT FINANCING

Dec 1, 2001 Ward's Dealer Business Tony Noland

October vehicle sales set a record for a single month. Sales for the month were up 29.2% over October 2000, and the seasonally adjusted annual sales rate...

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