articles by tony noland - 2003

Jan 1, 2003 Ward's Dealer Business Tony Noland

Complacency can be one of our biggest threats and challenges. Keeping ourselves and members of our teams sharp and on the offensive should be on each...

May be an All-Right Year

Feb 1, 2003 Ward's Dealer Business Tony Noland

NCM Associates calculates and produces dealership benchmarks based on the average of the top 50% of our clients by category. It reflects what's happening...

It's Not That Hard To Do

Mar 1, 2003 Ward's Dealer Business Tony Noland

I've returned from the NADA Convention with a new level of enthusiasm. Why? Because the tone was one of determination. During the past few conventions,...

Firmly and Finally on Bandwagon

Apr 1, 2003 Ward's Dealer Business Tony Noland

February's U.S. light-vehicle sales were 7% below the same time last year. Through February 2003, year-to-date sales are down 4.6% compared to the same...

Plan for the Tough Times

May 1, 2003 Ward's Dealer Business Tony Noland

There's good news and bad news out there, but it's the negative news that creates consumer uneasiness of the type we're seeing these days. The recent...

Controlling Those Costs

Jun 1, 2003 Ward's Dealer Business Tony Noland

Recently, a client forwarded a copy of Jeffrey J. Mayer's Succeeding In Business newsletter in which he discusses being the low cost producer. Using United...

Your Next Profit Center?

Jul 1, 2003 Ward's Dealer Business Tony Noland

The used-vehicle business is my favorite part of our industry, as most of you who read my column know. It represents the greatest opportunity for the...

Reduce Used-Car Stocks

Aug 1, 2003 Ward's Dealer Business Tony Noland

August is one of the best sales months of the year. It's the month manufacturers push hard with incentives and advertising. August, due to incoming next...

A Check List for Success

Sep 1, 2003 Ward's Dealer Business Tony Noland

Clients often ask me to look at their operating statement to identify any areas of opportunity or concern that need addressing. First, there are no magic...

Start '04 on the Offense

Oct 1, 2003 Ward's Dealer Business Tony Noland

As we begin the fourth quarter, it's a good time to check certain areas of your operation to ensure a profitable end to 2003. In addition, by properly...

Time for Yearly Powwow

Nov 1, 2003 Ward's Dealer Business Tony Noland

A detailed forecast and a sound business plan help you attain the highest available level of profit in 2004. So, it's time to gather your management staff,...

And You Can Quote Me

Dec 1, 2003 Ward's Dealer Business Tony Noland

One of the reasons I love the car business so much is its competitiveness on so many different fronts. Internal competition exists with our sales personnel,...

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