NCM Associates
10551 Barkley Suite 200
Overland Park, KS 66212
913.649.7830
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internet dealership bootcamp
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“With more than 80% of customers starting the buying process online it is crucial that the
Dealer/GM manage the Internet Dealership as effectively as they manage their Physical Dealership.
This course shows them how!”
- David Kain, President & Course
Facilitator, KainAutomotive.com
Internet Dealership Bootcampsm
Facilitated by KainAutomotive.com
WHAT WE KNOW, YOU’LL KNOW!
NCM and KainAutomotive.com present our newest Bootcamp designed to specifically teach Dealers and
General Managers how to effectively develop and manage their ‘Internet Dealership.’ This course covers
everything a Dealer or General Manager needs to know to operate at the highest level in a digital world.
A complete orientation on Internet DEALERSHIP Management for Dealers and General Managers - Learn how to operate your Internet
Dealership: what questions to ask and how to manage and drive results in Sales, Service and Parts.
“Fabulous information! Great process info, and up-to-date
and relevant marketing info.”
Jeff Roysdon, Leachman Buick GMC
“This seminar was very informative and will assist my
dealership in achieving additional internet sales.”
Michelle Aleck, Suburban Collection
Internet Dealership Bootcampsm Course Curriculum:
Operational Foundations:
- Internet Marketplace Fundamentals:
A complete overview of the nuances of the
Automotive Internet Marketplace from 3
unique viewpoints: customer, manufacturer,
dealer
- The Language of the Internet: A thorough
explanation of the unique terminology of the
Internet along with a picture dictionary of
terms to equip you for leading the movement
to the Internet at your dealership
Structure, Recruitment, Development and Oversight:
- Learn how to select the best operating
structure, create job descriptions, recruitment
ads and compensation plans
- Internet staff development and operational
oversight techniques to ensure you obtain the
results you need
Digital Marketing and Lead Generation:
- Plan and develop a Digital Marketing plan
that is both comprehensive and cost effective
allowing you to ‘build digital facilities’ all over
the web for a fraction of your traditional
marketing costs
- Website design, microsites, search, 3rd party
site listings, 3rd party lead generation, fixed
operations - parts and service online apps,
banners, eBay, click to call, chat, online trade
valuation, online finance apps, video, social
networking, blogs, forums, discussion boards,
dealer rating sites, and much more
- Learn how to efficiently market your
complete dealership operation - both variable
and fixed
- Learn how to select your marketing options
and look beyond the ‘pitches’ to determine
what is best for your individual operation
Lead Handling Process and Tactics:
- Learn how the process makes all the
difference as you are taught proven
processes that are designed to drive floor
traffic and sales
- Learn proven tactics in all formats:
telephone, email, text, chat, video, etc.
Technology and Tools:
- How to select and effectively manage your
Lead Management or CRM tools
- Learn how to embed your lead handling
process into your tool to ensure your process
carries on the task of communicating and
motiving your prospects
- Learn how to utilize mobile communications
to enhance your operational efficiency
Financial Metrics:
- You will be provided with all the tools,
spreadsheets, etc. to manage the numbers
which will guide your growth and
development
- Learn the best way to gain control over
your lead source budget to ensure the
greatest possible Return on Investment
Internet Operations Blueprint:
- Each attendee will work through his own
Dealership Internet Operations Blueprint
which will serve as a guide in his short and
long-term Internet Dealership Development
MEET YOUR INSTRUCTOR:
David Kain is uniquely qualified for this role given his 20+ years of automotive
retail experience, including his position as dealer principal and president of Kain Auto Group.
His extensive internet experience includes developing his own dealership internet department
and acting as co-founder and COO of FordDirect.com, the dealer/factory owned joint venture that is the internet
lead provider to Ford and Lincoln Mercury dealers. David remains a partner in his two family Ford dealerships in
Kentucky. David started KainAutomotive.com in 2003 and has developed a training program considered to be
the model for the Industry. |
Seating is limited, so register now! Ask about our special offers.
Yes, I want more info: click here now
or call Amy Smith at 1-800-867-2160.
For over 60 years, NCM has been working with dealerships all over the country, providing a platform to bring out ideas from
you and your peers. Today, NCM provides 20 Group services to franchise auto dealers, auto dealer managers, independent
auto dealer groups, motorcycle, and numerous other industries, and offers a variety of training and customized in-house
consulting programs. NCM’s training programs include Bootcamps for General Managers, General Sales Managers, Chief
Financial Officers, Service Managers, Internet Professionals, Financial Statement Analysis, Pre-Owned Vehicle Management
and Profit Management.
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