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NCM Associates
10551 Barkley Suite 200
Overland Park, KS 66212
913.649.7830

internet dealership bootcamp

“With more than 80% of customers starting the buying process online it is crucial that the Dealer/GM manage the Internet Dealership as effectively as they manage their Physical Dealership. This course shows them how!”
- David Kain, President & Course Facilitator, KainAutomotive.com

Internet Dealership Bootcampsm

March 18-19, 2009 Overland Park, KS


Facilitated by KainAutomotive.com

2008 Diamond Award Winners KainAutomotive.com, 2008 Diamond Award Winners

“Dealers’ Choice for Best Automotive
Internet Sales Training Company”


WHAT WE KNOW, YOU’LL KNOW!


NCM and KainAutomotive.com present our newest Bootcamp designed to specifically teach Dealers and General Managers how to effectively develop and manage their ‘Internet Dealership.’ This course covers everything a Dealer or General Manager needs to know to operate at the highest level in a digital world.

A complete orientation on Internet DEALERSHIP Management for Dealers and General Managers - Learn how to operate your Internet Dealership: what questions to ask and how to manage and drive results in Sales, Service and Parts.

“Fabulous information! Great process info, and up-to-date and relevant marketing info.”
Jeff Roysdon, Leachman Buick GMC

“This seminar was very informative and will assist my dealership in achieving additional internet sales.”
Michelle Aleck, Suburban Collection


Internet Dealership Bootcampsm Course Curriculum:

Operational Foundations:
  • Internet Marketplace Fundamentals: A complete overview of the nuances of the Automotive Internet Marketplace from 3 unique viewpoints: customer, manufacturer, dealer
  • The Language of the Internet: A thorough explanation of the unique terminology of the Internet along with a picture dictionary of terms to equip you for leading the movement to the Internet at your dealership

Structure, Recruitment, Development and Oversight:
  • Learn how to select the best operating structure, create job descriptions, recruitment ads and compensation plans
  • Internet staff development and operational oversight techniques to ensure you obtain the results you need

Digital Marketing and Lead Generation:
  • Plan and develop a Digital Marketing plan that is both comprehensive and cost effective allowing you to ‘build digital facilities’ all over the web for a fraction of your traditional marketing costs
  • Website design, microsites, search, 3rd party site listings, 3rd party lead generation, fixed operations - parts and service online apps, banners, eBay, click to call, chat, online trade valuation, online finance apps, video, social networking, blogs, forums, discussion boards, dealer rating sites, and much more
  • Learn how to efficiently market your complete dealership operation - both variable and fixed
  • Learn how to select your marketing options and look beyond the ‘pitches’ to determine what is best for your individual operation

Lead Handling Process and Tactics:
  • Learn how the process makes all the difference as you are taught proven processes that are designed to drive floor traffic and sales
  • Learn proven tactics in all formats: telephone, email, text, chat, video, etc.

Technology and Tools:
  • How to select and effectively manage your Lead Management or CRM tools
  • Learn how to embed your lead handling process into your tool to ensure your process carries on the task of communicating and motiving your prospects
  • Learn how to utilize mobile communications to enhance your operational efficiency

Financial Metrics:
  • You will be provided with all the tools, spreadsheets, etc. to manage the numbers which will guide your growth and development
  • Learn the best way to gain control over your lead source budget to ensure the greatest possible Return on Investment

Internet Operations Blueprint:
  • Each attendee will work through his own Dealership Internet Operations Blueprint which will serve as a guide in his short and long-term Internet Dealership Development


MEET YOUR INSTRUCTOR:

Internet Director/Manager Bootcamp Instructor David Kain is uniquely qualified for this role given his 20+ years of automotive retail experience, including his position as dealer principal and president of Kain Auto Group. His extensive internet experience includes developing his own dealership internet department and acting as co-founder and COO of FordDirect.com, the dealer/factory owned joint venture that is the internet lead provider to Ford and Lincoln Mercury dealers. David remains a partner in his two family Ford dealerships in Kentucky. David started KainAutomotive.com in 2003 and has developed a training program considered to be the model for the Industry.


Seating is limited, so register now! Ask about our special offers.




Yes, I want more info: click here now
or call Amy Smith at 1-800-867-2160.


For over 60 years, NCM has been working with dealerships all over the country, providing a platform to bring out ideas from you and your peers. Today, NCM provides 20 Group services to franchise auto dealers, auto dealer managers, independent auto dealer groups, motorcycle, and numerous other industries, and offers a variety of training and customized in-house consulting programs. NCM’s training programs include Bootcamps for General Managers, General Sales Managers, Chief Financial Officers, Service Managers, Internet Professionals, Financial Statement Analysis, Pre-Owned Vehicle Management and Profit Management.

contact ncm
internet dealership bootcamp
Upcoming NCM Events

Visit us at Booth #1555 at NADA in New Orleans

Pre-Owned Vehicle Bootcampsm
January 6-8, 2009
Overland Park, KS

GM Bootcampsm
March 9-13, 2009
Overland Park, KS

GSM Bootcamp®
March 11-13, 2009
Overland Park, KS

Internet Dealership Bootcampsm
March 18-19, 2009
Overland Park, KS

Service Management Bootcamp®
March 17-20, 2009
Atlanta, GA

Special Finance Bootcampsm
April 21-23, 2009
Tampa, FL

Internet Director/Manager Bootcampsm
May 19-21, 2009
Chicago, IL

Financial Statement Bootcamp®
September 14-15, 2009
San Diego, CA

Parts Management Profit Conferencesm
September 16-17, 2009
TBD

Executive Financial Management Bootcamp®
September 16-18, 2009
San Diego, CA

internet dealership bootcamp


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Contents copyright © NCM Associates, Inc. 2009