internet sales pro course outline

Internet Sales Professional Bootcamp ^sm

• Identify the traits, skills and knowledge required for this profession
• Identify a strategy for the Internet Department
• Recognize the opportunities that exist for improved outcomes
• Develop communications with prospects
• Manage conversations and contacts
• Develop connections with prospects
• Identify and present value
• Identify prospect wants and needs
• Identify the present breakdowns
• Develop outlines/scripts for all contact methods
• Identify word tracks that increase responses back
• Identify department structure and processes
• Recognize time inefficiencies
• Recognize how to be at your best everyday
• Organize a measurement plan for a successful career

• To formulate a foundation for a successful career: skills, information, and knowledge
• To improve efficiency by implementing good processes
• To increase your appointments that show on time, internet sales, and closing ratio

• Characteristics of an IM
• Benefits of Being a Professional IM
• Job Description
• Maintaining Your Skills and Knowledge
• Going “Pro”
• The Internet Buying Experience
• Building Relationships
• Gaining Commitment
• Obtaining Prospect Information
• Lead Analysis
• Setting Appointments
• Your First Phone Call Contact
• Voicemails
• Composing Email Templates and Responses
• Follow Up Guidelines
• Daily Operations Process
• CRM Operating Process
• Benchmarks
• Reporting
• Planning a Career With Ongoing Success
• Best Practices