NCM Twenty Groups and Beyond - NCM Associates

members login
MCPs login
ncm home
twenty groups
bootcamps & seminars
in dealership solutionssm
powersports
products & services
buy here, pay here
dealership valuations
mergers & acquisitions
jeff sacks and associates
mark tallman
shop ncm
dealer service corp.®
profit solutions®
resource directory
travel solutions
xscend®
testimonials
about ncm
contact ncm

NCM Associates
10551 Barkley Suite 200
Overland Park, KS 66212
913.649.7830

internet sales pro testimonials

Internet Sales Professional Bootcamp sm

Click here now to register online.

Internet Sales Professional Bootcampsm Testimonials



Here is what some clients have said about e-Dealer Solutions training:

"Great intro to the dept.! Feel like I will be starting out the right way.”
- Karl Hirshhorn, Dealer, Fletcher Jones of Fremont

"New, fresh ideas for the phone that I have not used.”
- Osha Berry, Internet Sales Manager, Fairway Lincoln Mercury Mazda

"There were not only examples given, but explanations as to why the examples would be effective.”
- Wayne Crooke, Internet Manager, Cartersville Hyundai

"Hands on training. Put the ideas into practice. She was so positive and encouraging.”
- Barbie Vaughn, Internet Sales, Spartan Lincoln Mercury

"Very Informative. Set plan on all points of contact.”
- Bertha Guffey, Blue Ridge North Georgia Ford

"Detailed, results-oriented, excellent job!”
- Meredith Hooker, Internet Sales, US Auto Sales

“(The course) is a guide to follow, not me wandering blindly day-to-day.”
- Matthew Warren, Lynch Chevrolet Cadillac

"Very engaging and interactive. Easy-to-follow material and very knowledgeable instructor.”
- Jeremy Minton, Internet Sales, Spartan Lincoln Mercury

"Proven, effective processes that will turn your performance around! It excites me to share these practices with my team. I have 2 proven leaders now and I want to bring the other two!”
- Karen Bachman, BDC Manager, Korum Automotive Group

“I honestly didn’t think I would get so much usable information in 8 hours, Jennifer is awesome!”
- Bill Koch, Internet Manager, Chuck Olson Chevrolet Kia

“I really enjoyed and benefited from this class. I already want to participate again and send my staff.”
- Chris Torrey, Sales Manager, Broadway Toyota

“Jennifer really paints a picture and makes this program seem easy. I feel like after listening to her I can achieve all my goals.”
- Allison Roberts, Internet Coordinator, Korum Automotive Group

“The fundamental info was valuable and the outlook and philosophy were relevant and eye-opening.”
- Keegan Norwood, IT Manager, Bud Clary – Toyota of Yakima

“Reinforced what I know and gave me new tools to improve.”
- Karl Johnson, Sales Associate, Lum’s Auto Center

“e-Dealer Solutions has helped our internet operations in a big way. Our team implements phone calls that focus on selling themselves first rather than getting trapped in “price” conversations every time.”
- Brent Gardner, Internet Director, Central Valley Automotive Group

“Jennifer Suzuki has conducted many training sessions for our internet team. Her training is concise, pertinent, and relevant. Our internet team of 41 is varied by ability, selling skills, and brand of car they sell and Jennifer always finds a way to engage them all.”
- Wayne Ussery, Jim Ellis Automotive Dealerships

“I wanted to let you know that I sold 20 cars last month and made as much money in the last 4 months as I had made the previous 8 thanks to your training course! I have attended many training programs in 13 years of selling cars and nothing has helped and stuck with me as much as the e-Dealer Solutions training.”
- Alan Kemper, Internet manager, Klein Honda Internet Division, Direct: 206.714.8592

“e-Dealer Solutions implements a process that is absolutely essential for the success of any internet department. We are now a major player in our area. Thank you EDS!”
- Steve Saint, Saturn, Hummer and Saab of Pleasanton

“This was a very informative workshop that has opened new opportunities for our dealership, both new and used. Since the workshop the processes in our internet department have changed for the better. I have seen an increase in customer contacts and closing of those customers. The workshop would be well worth it for any dealer, large or small. Thanks e-Dealer Solutions!”
- Scott P. Brown, Internet Director/UC Manager, Stew Hansen Dodge City Jeep

“Toyota of Bowie was selling 45 units monthly through the Internet department until attending a great workshop from the professionals at e-Dealer Solutions. We realized instant success in setting appointments, having a higher success rate in posted appointments, and a higher closing ratio. The first weekend after the class, we scheduled 16 appointments, ten of whom showed, and 6 who purchased. About one-half of the appointments we now set without ever discussing price.

In less than two weeks, we have sold and delivered 25 vehicles already, and have taken deposits on 3 more. We are sure to hit close to 60 units this month, with a great thanks to e-Dealer Solutions help.

I will definitely recommend e-Dealer Solutions to any dealership looking to take its internet department to the next level.”

- Mark Erbling, Director of Sales, Toyota & Scion of Bowie

“This is an excellent class! The workshop ideas, concepts and overall content is a 10 out of 10! Each person was forced to be extremely interactive which makes a great training course!”
- Marc Sidney, Internet Manager, Michael Jordan Nissan

Click here now to register online.

Yes, I want more info: click here now
or call Amy Smith at 1-800-867-2160.

Internet Sales Professionals Bootcampsm Course Outline

contact ncm
internet sales pro testimonials
Upcoming NCM Events

GM Bootcampsm
August 11-15, 2008
Ft. Lauderdale, FL

Internet Sales Professional Bootcampsm
August 12, 2008
Chicago, IL

Internet Director/Manager Bootcampsm
August 12-14, 2008
Ft. Lauderdale, FL

GSM Bootcamp®
August 13-15, 2008
Ft. Lauderdale, FL

Parts Management Profit Conferencesm
September 9-10, 2008
Overland Park, KS

GM Bootcampsm Level II
September 15-18, 2008
Atlanta, GA

Service Management Bootcamp®
September 15-18, 2008
Overland Park, KS

Special Finance Bootcampsm
September 16-18, 2008
Dallas, TX

Financial Statement Bootcampsm
September 22-23, 2008
San Diego, CA

Pre-Owned Vehicle Bootcampsm
September 24-26, 2008
Overland Park, KS

Executive Financial Management Bootcampsm
September 24-26, 2008
San Diego, CA

internet sales pro testimonials


"NCM", "Benchmark ®", "Twenty Group" and "20 Group" are trademarks of NCM Associates, Inc.
Contents copyright © NCM Associates, Inc. 2008