 NCM Associates
10551 Barkley Suite 200
Overland Park, KS 66212
913.649.7830
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 mark tallman
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Mark Tallman
MTBI Group
5580 La Jolla Blvd # 391
La Jolla, CA 92037-7651
(858) 459-8085
mtallman@ncm20.com
Mark Tallman Onsite Sales Training
Guest Service Skills Onsite Training
Mark Tallman Guest Service Skills DVD Course
Guest Service Skills DVD Course F.A.Q.
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Mark Tallman has been involved in the retail automobile business since he was 19. He spent 14 years working directly with such industry leaders as Jackie B. Cooper and Joe Verde gaining valuable insights into the management and sales process of successful organizations.
In 1994 he became the Training Director for the Penske Automotive Group (Longo Toyota, Longo Lexus, Penske Honda, Penske Mercedes-Benz, Lexus of Stevens Creek, Toyota of RSM) in California. This enabled him to work with a dynamic automotive group and track the activities of 190 salespeople in one location. His findings enabled him to isolate where business was being missed and what worked and did not work.
Identifying growth opportunities, he assimilated this research into a cohesive management and sales training system that has proved to be very successful in the marketplace. He has provided sales managers the skill sets needed to create strong sales teams and become skilled at finding, keeping and developing salespeople. These are the three areas that are the keys to lower turnover, increased profits and higher customer satisfaction.
Mark is constantly engaged to speak before many sales training forums both in the US and internationally. His busy overseas schedule includes training sessions in both New Zealand and South Africa. Back in the US, Mark facilitates the NCM GSM Bootcamp. The GSM and Sales Manager's course is an intensive series, power-packed with leadership tools and coaching skills to generate additional profits.
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Upcoming NCM Events
Service Management Bootcamp®
May 19-22, 2008
Atlanta, GA
Internet Director/Manager Bootcampsm
June 10-12, 2008
Las Vegas, NV
Internet Sales Professional Bootcampsm
June 10, 2008
Atlanta, GA
GM Bootcampsm
June 16-20, 2008
San Diego, CA
GSM Bootcamp®
June 18-20, 2008
San Diego, CA
Financial Statement Bootcampsm
June 19-20, 2008
Las Vegas, NV
Pre-Owned Vehicle Bootcampsm
July 8-10, 2008
Overland Park, KS
Parts Management Profit Conferencesm
September 9-10, 2008
Overland Park, KS
GM Bootcampsm Level II
September 15-18, 2008
Atlanta, GA
Special Finance Bootcampsm
September 16-18, 2008
Dallas, TX
Executive Financial Management Bootcampsm
September 24-26, 2008
San Diego, CA
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